Privacy Policy

1. Introduction

Australian Road Signs, operated by Connecting Brands Pty Ltd (ABN: 29 106 963 638), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us with inquiries
• Request a quote

This information may include:

• Name and contact details (email, phone, address)
• Business name and ABN (for business customers)
• Payment information (processed securely via Shopify)
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on the site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and maintain security

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and cart contents
• Understand how you use our website
• Improve our website performance
• Provide relevant advertising

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Third-Party Services

Our website is powered by Shopify, which handles secure payment processing and order management. We may also use third-party services for:

• Analytics (Google Analytics)
• Email marketing
• Shipping and logistics

These third parties have their own privacy policies governing how they use your information.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax and accounting purposes).

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: